Archive for s.malone

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We have realised that ICT is not an add on, but essential to the core of our organisation….

The Citizens Advice Bureau in Coalville, Leicestershire, offers free, independent, impartial and confidential advice and also provides a debt counselling service. It helps people resolve their problems by providing information and advice from a team of trained volunteers.

Anne Stratton, the manager, signed up for the net:gain programme after they had a major system crash which [...]

We now have a strategy linked to the needs of our patients and funders

Dorothy House Hospice is a 31 year old independent hospice in Witshire providing care and support for patients, carers and families to help patients have best quality at the end of life.
When Peter Lennard took up the role of Head of Finance and Facilities he quickly identified the need to develop an IT strategy with [...]

We are now much more focused on what we want to achieve using ICT in our organisation…

Wilf Ward Trust started in 1986 and now covers much of Yorkshire with 80 respite services.  As the network has grown communications have become more complex, Debs Meade PA to the Chief Executive was given the task of creating an IT strategy to roll out communication across 80 sites.
Debs attended net:gain and felt that
It focused [...]

net:gain has given us the opportunity to look at the proper application of ICT to our business processess

The Black South West Network is a membership organisation which provides learning materials for trainers and advisers to use in voluntary and community sector organisations and social enterprises.
After attending net:gain Rupert Daniel, a Project Manager at BSWN said:
” We are better focused on our customers and the way we use ICT as a vehicle for [...]